Refund and Returns Policy

Refund Policy

Given that the items in this store are digital downloads, they cannot be returned or refunded.
If you’ve completed a purchase and are experiencing issues with accessing your files, please check my Frequently Asked Questions section to see if your concern is covered there.

Should the problem continue, feel free to reach out to me, and I’ll provide your downloads directly once I verify your order.
For any inquiries about the products prior to buying, don’t hesitate to email me at myprompthaven@gmail.com—I’ll gladly address all your questions.

Right to Issue Refunds

MyPromptHaven reserves the right to issue refunds for any payments made through our website at our sole discretion. This includes cases where a customer requests a refund in accordance with our Refund Policy, instances involving potentially fraudulent transactions, or situations where we find it necessary to issue a refund to protect our interests and maintain the integrity of our website. By using our services, you acknowledge and agree to our right to issue refunds as described in this clause.